The Moment of Oh! Book Cover

Highlighting Five Stages and Seven Core Principles

for Robust and Widely Supported Community Decisions

by John Blakinger & Greg Ranstrom

Illustrations by Concepts CapturedTM

A CIVILSAY™ Publication

The original book will be published chapter by chapter as blog posts through April 2013 

Contents

Advanced Praise for the Moment of Oh!

Introduction

The Five Stages of Engagement

Leading with the Five Stages of Engagement

What?

No!

Oh!

Whoa!

Let’s Go!

Seven Core Principles of Engagement

Include Diverse Perspectives

Understand Each Other

Use Experts Wisely

Expect It to Be Messy

Make Decisions on Shared Facts

Take One Step at a Time

Leave Tracks

How to Apply the Core Principles

Conclusion